FastContract Support
Contact support@fastcontract.app for app help, billing questions, privacy requests, identity corrections, unauthorized invitations, forged signatures, disputed authority, abusive content or harmful AI output.
Include the agreement, notification or support reference and a short description. Do not email passwords, verification codes, full payment-card details or identity photos. We will explain a secure way to provide sensitive evidence if necessary.
Privacy and account deletion
Use Settings → Privacy & data in the app to delete your account or withdraw identity-verification consent. You can also use the account-deletion page. Save copies you need before deleting. Shared transaction records may be retained as explained in the Privacy Policy. Guests without an account can email support to request access, correction or deletion.
Face ID, fingerprint and signing confirmation
Manage optional device authentication in Account → E-signature → Require authentication to sign. The setting applies to the current account on this device. Confirm when enabling or disabling it. When Face ID or fingerprint confirmation is unavailable or locked out, use the email-code alternative offered by the app. Cancelling stops the signing attempt. If you cannot access your email, contact support for account-access help; never send support a verification code.
FastContract does not receive your enrolled device biometrics. Removing or changing them is managed in iOS or Android settings. Device confirmation is separate from identity-document verification and does not replace your review and consent to the agreement.
Subscriptions and payments
Manage and cancel subscriptions through your Apple or Google subscription settings. Deleting the app or account does not cancel a store subscription. Use the app’s restore-purchases option for eligible purchases. Store refund rules and mandatory consumer rights apply.
For agreement payments, refunds, disputes or payouts, include the transaction reference and contact support promptly. Payment features are available only for supported accounts and countries; test flows do not move real money.
Safety reports and blocking
Use Account → Safety & blocked participants, or Report or block on an agreement, contact or feedback item. Reports are privately reviewed by authorized FastContract staff. For a feedback report, the app can include the exact comment for review. You can also report unsafe AI output or an agreement by describing it in the report. Contact support@fastcontract.app with the report reference for follow-up or to appeal a restriction. For immediate danger, contact local emergency services.
Blocking stops new invitations, reminders and participant interactions in both directions. Existing agreements and evidence remain accessible. Blocking does not cancel contracts, reverse payments or resolve disputes. Unblocking does not restore revoked invitations; a fresh invitation is required. FastContract may hide abusive comments and restrict new interactions following review.
Operator
HubtersAI, LLC, a Delaware limited liability company, operates FastContract. Public mailing address: 2261 Market Street STE 67721, San Francisco, CA 94114, United States.
Read the Terms of Service and Privacy Policy for details.